About Us

Wes Donovan is the Principal Broker for Relevate Property Guides. With over 25 years of experience in investment real estate, brokerage and property management, Wes brings a unique perspective. He’s not only the principal broker; he’s also a client so he remains keenly aware of controlling client costs, providing timely answers and maximizing Relevate Property Guides’ value to its owner/investor clients. Although his main responsibilities are ensuring compliance to the property management regulatory environment, keeping up with industry trends and trust accounting, he still keeps an eye on ensuring Relevate Property Guides’ processes and customer service remain top notch. Wes is inspired daily by his family. In his free time, he enjoys traveling, exploring new cultures, cooking and an occasional bluegrass festival.

Ron Coffman is the Property Manager Executive at Relevate Property Guides. With a broad range of experience, Ron is well-equipped to serve all clients effectively. His journey in Property Management began in 2017, and he has over 20 years of experience in both Customer Service and Construction-related fields. He diligently collaborates with our team to safeguard our clients’ assets while also searching for innovative ways to enhance our client's Customer Relations experience. When Ron is not working, he enjoys fishing, traveling, cooking, attending concerts, watching Phillies baseball, and most of all spending time with his wife and two kids!

Meet Kelly Coffman, our Director of Operations! Kelly has worked in real estate since 2006. At Relevate Property Guides, she leads operations - helping our team work smarter while creating a great experience for both clients and residents. Kelly is an active member of NARPM and has held leadership roles with the Greater Richmond Chapter starting in 2022, including serving as President in 2023 and 2024. Outside of work, Kelly loves adventures with her family, getting lost in the mountains, and a good book paired with an equally good cup of coffee.

Born and raised in Richmond, Tim has spent over a decade helping local property owners buy, lease, and manage real estate investments. As Relevate’s Business Development Manager, he guides new clients through our onboarding process and offers expert insights into successful rental ownership. As an investor himself, he understands what matters most to owners and enjoys helping clients identify their next smart move. Outside of work, Tim is a big nerd at heart and enjoys spending time with his son, playing DnD (Dungeons & Dragons) with friends, traveling, and working out.

Charles is the first friendly voice many clients meet at Relevate. A Licensed Realtor in Virginia, he helps new owner clients move from “curious” to “confident,” responding quickly, answering the right questions, and setting clear next steps so onboarding feels simple and fast. He partners closely with our operations team to align expectations—so owners can focus on long-term growth while we handle the details.

Veronica Saucedo has over a decade of experience in customer service and has been working in property management since 2021. Working with Relevate Property Guides has been the best experience in her career and is looking forward to furthering her education in the Property Management industry. In her free time, Veronica enjoys spending time with her family and enjoys outdoor activities.

David is a key player in Relevate’s leasing operations, working closely with both residents and owner clients to ensure a smooth, transparent rental experience. With a strong understanding of the local rental market, he oversees everything from unit turns and marketing to application review and resident move ins. David approaches his work with professionalism, precision, and a commitment to continuous growth. His goal is always the same: to help owners protect their investments and to guide renters into homes they love. When he's off the clock, you’ll likely find him with his wife and newborn, enjoying good food, listening to (or recording!) music, or playing soccer!

Jason helps renters find their dream home and ensures a smooth path from application to move-in. A skilled tenant screener with a passion for customer service, Jason builds long-term relationships through clear communication and a strong work ethic. He’s detail-oriented, approachable, and committed to helping people feel confident in their decisions. When he's not working, Jason enjoys family time and planning his next vacation.

Alex joined Relevate in 2023 and quickly became the calm center of our maintenance operations. As the go-to coordinator between residents, vendors, and property owners, he ensures that repairs are handled quickly, professionally, and with clear communication every step of the way. His organized approach and practical mindset help keep homes safe, comfortable, and well cared for.

Rhey is part of our Orange Squad and provides responsive and thoughtful support to residents and owners alike. With a background in customer service and a strong commitment to continuous learning, he takes pride in helping people feel heard and supported. He strives to resolve concerns efficiently, while keeping communication clear and professional. Outside of work, Rhey is family-oriented and loves gaming, music, movies, working out, exploring new places and riding motorcycles and bicycles across the countryside.

Glenda brings warmth, compassion, and professionalism to her role on our Green Squad team. With a background in customer service and a Bachelor's degree in Business, she’s dedicated to supporting both residents and property owners with care and attention. Outside of work, Glenda enjoys singing, traveling, trying new foods, and spending time with her family. She’s also a proud cat lover with a naturally kind and thoughtful spirit.